Have you just discovered the all
time worst kept secrets of the hospitality industry? Not only is staying in a
serviced apartment less expensive, it provides you with more space, more
privacy, and more freedom than staying in a hotel room! But
what is it - “a serviced apartment”?
Indeed the name varies between
different countries, between different languages and even within the same
language, moreover, the services provided also vary, blurring product
descriptions and concepts. This lack of clarity is challenging for the industry
because clients might be misled in their expectations of the level of services.
The present article aims at
bringing clarity and at conveying to clients what they have as a right to
expect from serviced apartments in comparison to hotel rooms. The term ‘serviced apartment’ is
traditionally used to describe an apartment alternative to hotel stamping accommodation for short/long stay leisure or business travelers.